Useful Info and Terms

Useful Information

Permitted arrival/departure time

Camping and touring
Arrive: 2 p.m. – 7 p.m.
Depart: 11 a.m.

Merryhill Country Park cancellation policy

No refunds within 30 days of arrival date.

All cancellations – customer is liable for 25% administration charge.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now. Merryhill Country Park will debit the balance from your card 30 days before arrival, or if the arrival date is sooner than 30 days before arrival then the balance will be taken immediately.

Payment methods accepted on the park

Cash
Visa Credit & Debit Cards

Terms and Conditions

Admission

Admission is only permitted after registering at reception.

All guests spending the night at the campsite must present their ID at the reception desk and sign registration forms.

Arrivals and departures

Late arrivals must notify the campsite/park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

No refunds for late arrivals or early departures.

Units will be allocated on arrival.

Dogs

Dogs must be kept on leads and supervised at all times.

Fouling must be cleaned up immediately.

We do not accept breeds/crossbreeds listed in the Dangerous Dogs Act.

Extras

A motorbike can be brought instead of the car included.

Facilities including the launderette are subject to extra charges payable on arrival.

General

All damages must be paid for.

Bookings are nominative and non-transferable.

Guests are asked to avoid any noise or nuisance that may disturb other clients.

Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy

No hen/stag parties permitted via Pitchup.com

Occupancy cannot exceed the number stated on the booking form.

Single-sex bookings of 4 or more people are not permitted via Pitchup.com

Pitches

Dirty water, rubbish and any waste must be disposed of in the indicated areas.

Please be considerate of the natural surroundings, plants and trees. It is forbidden to put nails/tent pegs in trees and to cut any branches.

Please keep your pitch and the facilities tidy and clean.

The establishment is not liable for any damages to guests’ equipment. Guests must have civil liability insurance.

Washing must be done in the allocated area provided.

You must follow the management directives when pitching your tent/unit and related equipment.

Pool

All guests must shower before use

Only campsite guests are authorised to use the pool.

The outdoor swimming pool is open between 23/05 and 14/09 (subject to weather conditions).

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Children must be supervised by their parents at all times.

Fire extinguishers and first aid kits are available on site.

No rough or disturbing games are allowed at the campsite.

Vehicles

Commercial vehicles are not permitted on site.

Only one car is to be parked by the pitch. Extra cars must be parked in the designated area.

Visitors

Hosts are responsible for their behaviour.

Visitors’ cars are not permitted on the campsite.


Additional terms

Please note for the indoor pool on site:

Times maybe be bookable: please ask when you arrive on site.